Shiftiez Insider

Build Trust Not Procedures

I’ve had a few jobs in my lifetime. Being a Gen X I’ve (perhaps typically) never sought the 30-year service award. Despite my generation’s penchant for job hopping, there have been a couple of roles where trust has played an important factor in my wanting to stay or not. Delving deeper into the topic of trust in business, it’s become apparent to me that teams that trust each other have a significant tactical advantage over their competitors.

Does kicking people build enthusiasm?

In any business, creating and maintaining a competitive edge is the surefire way to success. Some things like product uniqueness or economy of scale, are tough to compete against. But almost any advantage can be overcome through building a positive culture.

The gotcha is that there is no one way to build that culture, you need to think of motivation as a series of levers than can be dialed up and down at will. The better understanding you have of what is working will help you balance your team needs and motivate them to greatness.

 

Let's not have a meeting about that

Years ago, I was in a meeting that was made up of all the administrative people in the business. HR, Finance, IT, Reception etc. Between us, we kept things ticking over for the teams that provided professional services. It was a sizable group, around 15 people, and the first topic was updating the staff administrative handbook. We started with, what the color of the front cover should be . . . .

The nurse problem (and what that has to do with scheduling employees)


Now I don’t want to get myself into trouble with anyone (especially because my wife is a nurse) but it has to be said, there’s a nurse problem.In fact there’s a problem with lots of jobs that work rotating shifts, not just nurses. Facilities management, logistics  emergency and healthcare services all need to manage 24 hour rosters.

Changes to trading hours have also made this an issue in the retail and hospitality space where there is an expectation provide service for longer hours. Lots of businesses simply can’t cover the hours with one person and managing this is a pain and a distraction from the actual business.

As anyone who regularly builds schedules will tell you, there is a science and an art to creating a good roster. We'll discuss why you need both and how Shiftiez can help set you up for hassle free rostering that saves time and works for staff too. 

Artesian Investment come onboard

Artesian investment has added Shiftiez to their growing list of VC portfolio companies. Artesian founded in 2004 when it was spun out of the ANZ Banking Group and now has offices in Sydney, Melbourne, New York, London, Singapore and Shanghai.

Shiftiez ranked top 50 in the Anthill Smart 100

We are delighted to announce that Shiftiez placed 41st in the in the Anthill Smart 100 for 2017. With over 700 nominations profiled and ranked each year, the SMART 100 Index is the largest awards program dedicated to innovation in Australia. Our nomination reflects our determination to create innovative solutions to the challenge of workforce planning, especially given the changing employment landscape for part-time and shift workers.